Refund Policy

Introduction

At Amzn Publishers Central, we strive to deliver high-quality services and ensure customer satisfaction. This Refund Policy explains the conditions under which refunds may be issued for purchases made through our Website or Services.

1. Eligibility for Refunds

Refunds are considered only under the following circumstances:

• Change of Mind: If you cancel your order before work has started, you may request a full refund. A processing fee of up to 15% may apply.
• Non-Delivery: If we fail to deliver the agreed Product or Service within the specified timeframe, despite at least three attempts to contact us, you may be eligible for a full or partial refund.
• Quality Issues: If the delivered Product does not meet the documented requirements of your order, you may request revisions first. If, after revisions, the issue remains unresolved, a partial or full refund may be issued based on mutual agreement.

2. Non-Refundable Situations

Refunds will not be granted under the following conditions:

• If final Products have already been approved or used.
• If dissatisfaction arises from a change in personal preference after delivery.
• If the Client provides incomplete, unclear, or inaccurate information that impacts delivery.
• For services already rendered in full (such as consultations, design drafts, or digital downloads).

3. Revision & Resolution Process

Before a refund is considered, we will attempt to:

• Provide unlimited revisions (where applicable) to align with your order.
• Reassign your project to a new team member if necessary.
• Offer credit (equivalent value in future services) as an alternative solution.

4. Refund Request Procedure

To request a refund:

1. Contact our support team at 📧 support@amznpublisherscentral.com within [7 days] of receiving the Product.
2. Provide your order details, reason for refund, and any supporting documentation.
3. Refund requests will be reviewed within 5–10 business days, and approved refunds will be processed to your original payment method.

5. Processing Time

Approved refunds may take 5–15 business days to reflect in your account, depending on your bank or payment provider.

6. Changes to Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our Services after changes constitutes acceptance of the updated terms.

7. Contact

If you have questions regarding this Refund Policy, please contact:
📧 support@amznpublisherscentral.com